To cancel an Enrollment Agreement (drop a course or end their studies at UUC), the student must notify UUC in any manner.  The effective date of the cancellation will be the date the student first notified UUC by using the Drop Class function in the Student Page, sending a notification via email, telephone, fax, post office, or using any other means of communication available to the student.  The Registrar will be notified immediately by the staff or faculty member the student contacted concerning their notification to cancel an Enrollment Agreement.  The Registrar will contact the student to ensure the student does indeed want to cancel an Enrollment Agreement, unless the student notifies UUC in written form.  If the student confirms their intention to cancel an Enrollment Agreement or end studies at UUC, then the Registrar contacts the Bursar and the refund is processed immediately.  The refund will be provided within 30 days of the effective date of the cancellation. The amount of the refund is calculated as a percentage of the tuition payment less any scholarships granted to the student by UUC, and in accordance with the Pro-Rata Refund Chart below.

PRO-RATA REFUND CHART (based on a 10-week module):

A full refund of all moneys paid is due during the initial 5 days of study in the term in which the student withdraws. After Day 5, the prorated refund is based upon the percentage as listed below.  If a student withdraws:

 

 

Refundable Tuition Due Student

From Day 6 to the end of Week 2

100%

From Week 3 to the end of Week 4

70%

From Week 5 to the end of Week 6

50%

From Week 7 to the end of Week 10

0%

 

The following is an example of how the pro-rated refund works for a 10 week class.

A.     If the student pays $450 tuition for the term and withdraws within the first 5 days after registration, then the full $450 tuition will be refunded. 

B.     If the student pays $450 tuition for the term and withdraws, depending upon the day the student notifies UUC of their decision to withdraw, the student will receive the following:

           

 

Refundable Tuition Due Student

First week to the end of Week 2

100% = $450.00

Week 3 to the end of Week 4

70% = $315

Week 5 to the end of Week 6

50% = $225

Week 7 to the end of Week 10

No Refund

 

The above Pro-Rata Refund Chart applies whether or not the student attends the first or any class session, and UUC does not automatically drop students for non-attendance.

For instructions on how to drop courses, see Adding/Dropping Courses.

1.       UUC will grant access to the first lesson and syllabus to any student within seven days after the student signs the enrollment agreement. The student will have the right to cancel the agreement in any manner and receive a full refund before the first lesson and syllabus are received. UUC will make the refund within 30 days from the date the student cancels the agreement. UUC will grant access to all of the lessons and other materials to the student if the student:

a.       has fully paid for the educational program or course; and

b.      after having received the first lesson and initial materials, request in writing that all of the materials be sent.

 

2.       If UUC transmits the balance of the material as the student requests, the institution shall remain obligated to provide the other educational services it agreed to provide, such as responses to student inquiries, student and faculty interaction, and evaluation and comment on lessons submitted by the student, but shall not be obligated to pay any refund after all of the lessons and material are transmitted.

 

STUDENT TUITION RECOVERY FUND

The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents, or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary and Vocational Education.

You may be eligible for STRF if you are a California resident or are enrolled in a residency program, prepaid tuition, paid the STRF assessment, and suffered an economic loss as a result of any of the following:

1.       The school closed before the course of instruction was completed.

2.       The school's failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose, or to provide equipment or materials for which a charge was collected within 180 days before the closure of the school.

3.       The school's failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs.

4.       There was a material failure to comply with the Act or this Division within 30 days before the school closed or, if the material failure began earlier than 30 days prior to closure, the period determined by the Bureau.

5.       An inability after diligent efforts to prosecute, prove, and collect on a judgment against the institution for a violation of the Act.

However, no claim can be paid to any student without a social security number or a taxpayer identification number.

The rules provide for institutions to collect from students an assessment fee that provides funds if and when such are required by the administrator of the fund. The STRF Assessment is non-refundable.

You must pay the state-imposed assessment for the STRF if all of the following applies to you:

1.       You are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition either by cash, guaranteed student loans, or personal loans, and

2.       Your total charges are not paid by any third-party payer such as an employer, government program or other payers unless you have a separate agreement to repay the third party.

You are not eligible for protection from the STRF and you are not required to pay the STRF assessment if either of the following applies:

1.       You are not a California resident, or are not enrolled in a residency program, or

2.       Your total charges are paid by a third party, such as an employer, government program or other payer, and you have no separate agreement to repay the third party.

It is important that enrollees keep a copy of any enrollment agreement, contract or application to document enrollment; tuition receipts or canceled checks to document the total amount of tuition paid; and records which will show the percentage of the course which has been completed. Such records would substantiate a claim for reimbursement from the STRF, which, to be considered, must be filed within sixty (60) days of the school closure.

STRF fees are $0.50 per $1,000 of tuition.

For further information or instructions contact:

Mailing Address:

Bureau for Private Postsecondary Education

P.O. Box 980818

West Sacramento, CA 95798-0818

 

Physical Address:

Bureau for Private Postsecondary Education

2535 Capitol Oaks Drive, Suite 400

Sacramento California, 95833

 

Phone: (916) 574-7720; Toll Free: (888) 370-7589

Web site: www.bppe.ca.gov; E-mail: bppve@dca.ca.gov